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Practical work, not generic chat

AI for the work your team already does.

Kapella is a company workspace for operations, sales follow-up, support, and technical service firms. Ask the job, keep the chat in the company, and stay inside a monthly credit cap.

Operations
Sales follow-up
Support
Technical service firms
Small business team using a shared company AI workspace on a laptop in a modern office

Four places teams start

Each page is a real job, not a promise of agents, a Drive crawl, or a connected CRM. Start where the writing already happens, then keep the approved answer in the company playbook.

AI for operations

Handovers, process notes, and “how do we usually do this?” answers that stay consistent in the company playbook.

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AI for sales follow-up

Draft follow-ups and summarise discovery notes without a specialist in every deal.

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AI for support

Help the desk answer product and process questions with a cap and an audit trail.

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AI for technical service companies

Quotes, job notes, and documentation for companies that sell technical work, not software.

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Same workspace. Different jobs.

You do not buy a different product for each team. You invite seats, keep chats in the company, and meter usage against a monthly cap the admin can raise.

One company workspace

Operations, sales, support, and service can share seats instead of a pile of personal chat tools.

A person still reviews

Draft in Kapella, then send, file, or quote from the tools you already use. Ask a teammate to review a thread.

A monthly cap the admin can raise

Usage is metered. Admins see remaining credits and can raise the cap by upgrading. If it is reached, new prompts pause; existing chats stay.

Use-case questions

Kapella helps draft and summarise. A person in the company still checks the output before it goes to a customer or a colleague.

No. Kapella is a company workspace for drafting and summarising work. It does not send email, store a CRM, or replace your ticketing tool. People still review the output and use the systems they already have.

No. You do not upload a Drive or crawl a site. Admins write a short company playbook — how you do the work, and where things already live. You can still attach one file to a single prompt.

Yes. Kapella is a paid company account with seats. Members can share chats, keep a thread private for the owner and admins, or ask a teammate to review with a note that is not sent to the model.

Start with the writing you already do: handovers, follow-ups, support replies, quotes, and job notes. If you want help choosing the first workflows, book an AI workflow audit from the contact page.

No. Kapella is a B2B workspace for paid companies. Only active members of your company can read that company’s chats. Admins can raise the monthly credit cap by changing plan.

Start with the jobs you already write.

Create a paid company account, or book an AI workflow audit if you want help choosing the first workflows to put in Kapella.

Start with KapellaBook an AI workflow audit