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Use cases
Operations

AI for operations.

Keep answers consistent when the work is messy and the specialists are busy. Chats stay in the company. A person still reviews the output. Admins can raise the monthly credit cap by changing plan.

Handovers
Process notes
Standard work

Jobs teams actually ask

Paste the context you are allowed to send. You can attach one file to a prompt. Lasting “how we do this” notes belong in the company playbook, not as a folder you upload once.

Handover notes

Turn a shift, job, or project changeover into a note the next person can actually use.

How we usually do this

Ask against the company playbook, or draft a process explanation and save the approved answer as a page.

Checklists and standard work

Get a first draft of a checklist or operating note without waiting for one person to write it.

Summarise a messy thread

Pull a long chat or email chain into a short status the rest of operations can follow.

What this is not

Kapella helps with the writing and thinking before the work leaves the company. It does not take over the tools you already run.

It is not a Drive dump or a site you crawl. The playbook is a short set of pages your admins write, plus links to where files already live.

It does not run your ops tools or take actions in other systems.

It does not replace the system of record you already use for jobs, stock, or scheduling.

Questions for this job

Active members of your company can see shared company chats. Mark a thread private if only the owner and admins should read it. Other companies cannot see your workspace.

Yes. Usage is metered against your plan. Admins see remaining credits and can raise the cap by upgrading. If it is reached, new prompts pause until then or until the month resets. Existing chats stay.

Other use cases

The same company account covers more than one team.

AI for sales follow-up

Draft follow-ups and summarise discovery notes without a specialist in every deal.

AI for support

Help the desk answer product and process questions with a cap and an audit trail.

AI for technical service companies

Quotes, job notes, and documentation for companies that sell technical work, not software.

Put this job in a company workspace.

Start with Kapella, see pricing, or book an AI workflow audit if you want help choosing the first workflows.

Start with KapellaSee pricingBook an AI workflow audit