AI for sales follow-up.
Write the next email without turning every seller into a prompt engineer. Chats stay in the company. A person still reviews the output. Admins can raise the monthly credit cap by changing plan.
Jobs teams actually ask
Paste the context you are allowed to send. You can attach one file to a prompt. Lasting “how we do this” notes belong in the company playbook, not as a folder you upload once.
The next follow-up
Turn rough notes into a draft reply a customer can read, then send it from the mailbox you already use.
Discovery recap
Summarise a call into what was asked, what you promised, and what happens next.
A clearer commercial note
Rewrite a blunt internal update into language you are willing to put in front of a buyer.
A stalled thread
Pull a long email chain into one next step so the deal does not sit because nobody wants to write.
What this is not
Kapella helps with the writing and thinking before the work leaves the company. It does not take over the tools you already run.
It is not a CRM and it does not send email for you.
It does not connect to your mailbox or auto-personalise from a contact record.
It does not replace the judgement of the person who hits send.
Questions for this job
Yes. Share the chat with the company or ask a teammate to review a thread. The review note is not sent to the model.
Other use cases
The same company account covers more than one team.
AI for operations
Handovers, process notes, and “how do we usually do this?” answers that stay consistent in the company playbook.
AI for support
Help the desk answer product and process questions with a cap and an audit trail.
AI for technical service companies
Quotes, job notes, and documentation for companies that sell technical work, not software.
Put this job in a company workspace.
Start with Kapella, see pricing, or book an AI workflow audit if you want help choosing the first workflows.