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Use cases
Technical service firms

AI for technical service companies.

Useful writing for quotes, job notes, and documentation — with a ceiling on cost. Chats stay in the company. A person still reviews the output. Admins can raise the monthly credit cap by changing plan.

Quotes
Job notes
Customer explanations

Jobs teams actually ask

Paste the context you are allowed to send. You can attach one file to a prompt. Lasting “how we do this” notes belong in the company playbook, not as a folder you upload once.

Quote cover notes

Turn a scope and a few bullets into a clear note the customer can read with the price.

Job and handover notes

Write up what was done, what is left, and what the next person on site needs to know.

Plain-language explanations

Explain technical work to a non-technical buyer without dumbing the facts down.

A first draft from a file

Attach one file to a prompt when you need a summary or a rewrite. Lasting how-we-do-this notes belong in the company playbook, not as a file library.

What this is not

Kapella helps with the writing and thinking before the work leaves the company. It does not take over the tools you already run.

It is not a document library, site crawl, or estimating package. Put a source card in the playbook that points at the folder you already use.

It does not replace CAD, job management, or the person who prices the work.

Only paste or attach context you are allowed to send to third-party model providers.

Questions for this job

No. You can attach one file to a prompt. Lasting notes go in the company playbook as short pages or links. There is no Drive crawl or file dump.

The people who already write quotes, job notes, and customer explanations. If you want help picking those jobs, book an AI workflow audit.

Other use cases

The same company account covers more than one team.

AI for operations

Handovers, process notes, and “how do we usually do this?” answers that stay consistent in the company playbook.

AI for sales follow-up

Draft follow-ups and summarise discovery notes without a specialist in every deal.

AI for support

Help the desk answer product and process questions with a cap and an audit trail.

Put this job in a company workspace.

Start with Kapella, see pricing, or book an AI workflow audit if you want help choosing the first workflows.

Start with KapellaSee pricingBook an AI workflow audit